About The Rainbow Play Systems Warranty
The safety of your children is important to us. We applaud you for being a cautious parent and you’ll be happy to learn that we are too. Rainbow Play Systems always uses the highest quality building materials so we can provide the best swing sets in the industry with the best warranty coverage in the swing set business. Rainbow swing sets are constructed with commercial grade materials even though they are intended for residential use. However, we do offer the Rainbow Play Village swing set line that is perfect for heavy commercial applications such as public parks and schools.
Because we choose the highest quality materials, we’re able to offer outstanding warranties on our swing sets. Each Rainbow swing set is unique based on the features and components your family chooses to design your perfect swing set. There are literally hundreds of components and pieces that go into making each Rainbow swing set, each with its own lifetime, 5-year or 1-year warranty. The overall warranty document shared on this page covers the Rainbow Original Castle swing sets and Rainbow Original Clubhouse swing sets. Please refer to component photos to determine the precise warranty coverage for your unique swing set. And remember, many of our Rainbow Play Systems showrooms offer annual safety and maintenance services to keep your swing set safe and ready for play in your backyard.
A note about the wood: The wooden components in your Rainbow Play Systems swing set will have natural imperfections such as surface cracks, knots and knot holes. These are natural characteristics of wood. Natural imperfections such as these that do not affect structural integrity are not covered under this warranty.
Rainbow’s 2019 Lifetime Warranty includes all Cedar lumber components against structural failure. Excludes all seasonal checks, surface cracks, knot holes and knots in the wood components. All scoop slides, Commercial Slope Slides, Tube Slides, Panel Mounts, Crow’s Nests and Crawl Tunnels are included in the Lifetime Warranty. There is also a Lifetime Warranty on all Structural Hardware, Commercial Swing Hangers, Tire Swivels, Plastisol Coated Rungs, Plastisol Coated Brackets & Plates, Plastisol Coated Scoop Slide Brackets, Rainbow Plaque, Trapeze Triangles and Plastisol Coated Penthouse Loop Step.
Five Year Warranty
Rainbow’s 2019 Five Year Warranty includes all Tarps, Ship’s Wheels, Rope Disc, Binoculars, Telescope, Periscope. Megaphone, Bubble Window, Chalkboard, Flag Dowels, Gliders, Buoy Balls, Tic-Tac-Toe Panel, Driving Panel, Talk Tube, Ship Anchor, Punching Bag, Solar Lights, Bell, Ship Shelf & Ship Lock. Wave Slides, Tire Swings, Chain Ladder, Chains, Swing Seat, Flat Swing, Half Bucket Swing, Commercial Full Bucket Swings, Rock Wall Rocks and Swinging Tent are also included in the Five Year Warranty. There is also a Five Year Warranty on Powder Coated Rungs, Powder Coated Handles, Powder Coated Brackets, Powder Coated Plates, Powder Coated Chin Up Bar, Powder Coated Corkscrew Climber and Fireman’s Pole.
One Year Warranty
Rainbow’s One Year Warranty includes Rainbow’s Ropes and Flags.
To register your swing set, submit a warranty claim, and find a list of warranties from previous years, please visit: https://register.rainbowplay.com/